SHIPPING & RETURNS
Standard shipping is $5.99 in the United States and sent via US Postal Service (USPS).
All express and overnight orders are sent via United Parcel Service (UPS). Pricing for expedited shipping is calculated at check-out based on shipping destination.
Orders received after 2pm will be processed the next business day. Our warehouse staff needs time off too so we do not ship on weekends or holidays.
Free Reign may be able to ship orders outside the US. Please contact firstname.lastname@example.org and provide shipping details and we will get back to you by email if we can accommodate the request and with the estimated shipping charges. Overseas shipments are not returnable or exchangeable.
RETURNS / EXCHANGES
All unworn and unwashed tank tops with tags attached purchased through the Free Reign website can be returned within 30 days of receipt. We will notify you once we’ve received and inspected your return, and let you know if your return is accepted. If approved, you will be refunded on your original payment method. Shipping costs will not be refunded.
Please remember it can take some time for your bank or credit card company to process and post the refund.
Free Reign has the right to refuse returns that are no longer able to be sold due to exposure to deodorant, fragrance or animal hair.
Science and medical professionals are working to understand how COVID-19 is transmitted. For the safety of all during the COVID-19 pandemic, please consider not returning or exchanging your tank.
Please follow the instructions below for returns & exchanges:
- Email us at email@example.com to start your return or exchange.
- We will send you a confirmation email with a pre-paid return shipping label.
- Attach the shipping label to your package and drop in the mail at the USPS. For customers receiving their tanks standard shipping in our poly bag, please use the dual adhesive strip and reuse your mailer to return the tank to us.
- For questions, assistance or if you would like to provide feedback on the reason for your return or exchange, please email at firstname.lastname@example.org and indicate your order number in the subject line of the email.